Privacy Policy

 

Our Promises

This policy applies as between you and The Coffee Collaborative Ltd, the owner and provider of this website. This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

Our promises to you and any data you provide us:

  • We will ensure your data is protected and your privacy is kept
  • We will only collect and process your data when necessary
  • We will not sell, let, or in any way distribute or, make public your personal information
  • We will not spam you, we despise this as much as you do!

Personal Data we could collect from you

  • Personal Details, such as: Name
  • Contact Information, such as: Email Addresses, Telephone Numbers
  • Your Website Interaction Information, such as: IP Address, Geological Location, Device and Operating System, Internet Browser Type and Version, URLs with regards to how you came to this website, your activity on this website and where you exit to

See ‘How you can access your personal data’ below, with regards to accessing your Personal Data we may have collected.

Why we would collect your Personal Data

The above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.

Specifically, the collected data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products/services;
  • transmission by email of promotional materials that may be of interest to you;
  • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

How we store and keep your Personal Data secure

Unless we are obliged or, permitted to do so by law and subject to ‘Usage of Third Party Websites and Services with regards to your Personal Data’ below, your data will not be disclosed to third parties. This does include our affiliates and/or other companies within our group.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online. Specifically, we utilise the following systems:

  • admin IP whitelisting
  • two-step authentication
  • regular software updates
  • enforce strong passwords
  • educate clients on security

How long do we keep your Personal Data

Any personal data you submit will be retained by us for as long as you use the services and systems provided on the website.

The data that you may submit through any communications system, that we may provide, may be retained for a longer period of up to 12 months.

Usage of Third Party Websites and Services with regards to your Personal Data

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to:

  • Search engine facilities
  • Advertising
  • Marketing

The providers of such services do have access to certain personal data provided by Users of this website.

Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.

Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the General Data Protection Regulation 2018 (GDPR).

How you can control our access to your Personal Data

Wherever you are required to submit data, you will be given options to restrict our use of that Data. This may include the following:

  • Use of Data for direct marketing purposes
  • Sharing Data with third parties.

You may also have access certain areas of the website without providing any Personal Data at all. However, to use all services and systems available on the website you may be required to submit Account Information or other data.

You may restrict your internet browser’s use of cookies. For more information see Clause 9.0 below.

How you can access your Personal Data

You may access your account at any time to view or amend the data. You may need to modify or update your data if your circumstances change.

Additional data as to your marketing preferences may also be stored and you may change this at any time.

You can ask us whether we are keeping Personal Data about you in the following forms.

  • By Emailing us here - info@thecoffeecollaborative.co.uk
  • By Postal Address - The Coffee Collaborative Limited, The Old Coach House, Horse Fair Rugeley, Staffordshire, WS15 2EL

Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed.

If you would like to access amend, remove and/or move your Personal Data that we may hold, please contact us via the credentials below:

  • Name/designation: Andy Grelak
  • Address: Data Protection Dept, The Coffee Collaborative Limited, The Old Coach House, Horse Fair Rugeley, Staffordshire, WS15 2EL
  • Email address: info@thecoffeecollaborative.co.uk

How we use Cookies

The Coffee Collaborative Ltd may set and access first-party cookies on your computer. cookies that may be placed on your computer are detailed in ‘Schedule 1’ to this Policy. These cookies are integral to the services provided by the website to you.

You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, however, this can be altered. For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.

You may delete cookies, however, you may lose any information that enables you to access the website more quickly.

[The website uses the third-party Cookies detailed in ‘Schedule 2’ to this Policy for the purposes described therein. These cookies are not integral to the services provided by the website to you and may be blocked at your choosing via your internet browser’s privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]

Changes to this policy

The Coffee Collaborative Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule 1: First-Party Cookie:

Wp-settings
Time set for use in WordPress posts

Wp-setting-time-4
Time set for use in WordPress posts

WordPress_test_cookie
WP checks to see if the users' browser accepts cookies

Schedule 2: Third-Party Cookie:

__utma
Google Analytics
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Lasts for 2 years from set/update.

__utmb
Google Analytics
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Lasts for 30 mins from set/update.

__utmc
Google Analytics
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Lasts until browser session has ended.

__utmz
Google Analytics
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Lasts for 6 months from set/update.

Schedule 3: GDPR Compliance

General Data Protection Regulation

The aim of the GDPR is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world that is vastly different from the time in which the 1995 directive was established.

The Coffee Collaborative 2018. All rights reserved
Company no. 09621024